Attention Traders,
Bitflex experienced a technical glitch that happened at 23:15 UTC, 30th June 2023 [Start Time] which may have caused a short outage on certain functions within the system. We are pleased to announce that the incident has now been resolved, and our platform is fully operational as of 01:42 UTC, 1st July 2023 [End Time].
Rest assured that funds are safe.
Throughout the period, a few users were not able to access their accounts and execute trades. To ensure fairness, all affected orders will be compensated according to our Incident Compensation Policy. No action is required from your side, and eligible orders will receive compensation via airdrop within 7 working days.
Our team is committed to providing a reliable and efficient trading experience on Bitflex. For any further assistance, please contact our support team at support@bitflex.com.
Thank you for choosing Bitflex as your trading platform.
The Bitflex Team
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