Dear BITFLEXERS,
We hope this message finds you well. In light of recent misinformation within our community, we find it necessary to clarify our policy regarding the accessibility of the BITFLEX platform, specifically concerning users from restricted countries.
Restricted Territories:
Please be advised that BITFLEX does not offer its services to citizens or residents of certain countries and regions due to regulatory and compliance reasons. These areas include:
- Afghanistan
- Bosnia and Herzegovina
- Central African Republic
- China
- Cuba
- Democratic Republic of the Congo
- Democratic People’s Republic of Korea (North Korea)
- Eritrea
- Ethiopia
- Guinea-Bissau
- Hong Kong
- Iran
- Iraq
- Libya
- Lebanon
- Malaysia
- Singapore
- Somalia
- South Sudan
- Sudan
- Syria
- Uganda
- United States of America
- Vanuatu
- Yemen
- Crimea region
- Any states, provinces, or territories subject to countrywide or territory-wide sanctions authorized or imposed by Canada and the United Nations
Clarification for US Users:
We would like to emphasize that, contrary to misinformation, US citizens and residents are not permitted to access the BITFLEX platform. This is in compliance with current regulations and our commitment to operate within legal frameworks.
Our Commitment:
BITFLEX is dedicated to adhering to international compliance standards and regulations. We take this responsibility seriously and must enforce these restrictions to maintain the integrity and legality of our operations.
Staying Informed:
For the most accurate and up-to-date information regarding BITFLEX's policies and restrictions, we recommend regularly checking our official communication channels. We apologize for any confusion caused by external sources and appreciate your understanding as we clarify our position.
Should you have any questions or concerns regarding these restrictions or any other aspect of your experience with BITFLEX, please do not hesitate to contact our support team. We are here to assist you and ensure a seamless and compliant experience on our platform.
Thank you for your continued support and understanding.
Sincerely,
The BITFLEX Team
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