Dear BITFLEXERS,
We hope this message finds you well. Recently, we encountered technical glitches in our Rewards Hub System, leading to discrepancies in FP crediting for some users.
Rest assured, we've swiftly identified and resolved the issues. To rectify any inconvenience caused, we'll be conducting an FP reimbursement for the affected users. We sincerely apologize for any disruptions.
In response, we're extending the redemption period on Flex Shop and prolonging the 'Jingle & Raffle' event.
Key Information:
- FP Reimbursement completion by January 7th.
- Flex Shop & Jingle & Raffle will be extended to January 10th.
Should you have any questions or concerns regarding this announcement or any other aspect of your experience with BITFLEX, please do not hesitate to contact our support team. We are here to assist you and ensure a seamless and compliant experience on our platform.
Thank you for your continued support and understanding.
Sincerely,
The BITFLEX Team
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