As part of our ongoing commitment to regulatory compliance and ensuring the safety and security of our platform, we are making adjustments to our non-KYC (Know Your Customer) withdrawal limits. These changes are necessary to align with the latest regulatory requirements and to continue providing a secure trading environment for all our users.
New Withdrawal Limits:
Daily Limit:
Previous Limit: $10,000
New Limit: $5,000
Monthly Limit:
Previous Limit: $150,000
New Limit: $75,000
Effective Date:
These new limits will come into effect on May 24th, 2024. Please ensure that you adjust your withdrawal plans accordingly.
Why Are We Making These Changes?
Regulatory Compliance: Adhering to the latest regulations is crucial for the continued operation of our platform. These changes help us stay compliant with legal requirements.
Enhanced Security: By lowering the withdrawal limits for non-KYC accounts, we reduce the risk of fraudulent activities and enhance the overall security of our platform.
User Protection: These measures are designed to protect all our users and ensure a safe trading environment.
How to Maintain Higher Limits:
If you require higher withdrawal limits, we encourage you to complete the KYC verification process. Verified accounts enjoy higher withdrawal limits.
How to Complete KYC Verification:
- Log In: Sign in to your account on our platform.
- Go to Verification: Navigate to the 'Verification' section in account settings.
- Submit Documents: Follow the instructions to submit the required identification documents.
- Wait for Approval: Our team will review your submission and notify you once your account is verified.
We understand that these changes may require some adjustments on your part, and we appreciate your understanding and cooperation. Our goal is to provide a secure and compliant platform for all users, and these measures are a step towards achieving that.
If you have any questions or need assistance with the KYC process, please do not hesitate to contact our support team at support@bitflex.com or visit our Help Center for more information.
Thank you for your continued support.
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