To protect you against phishing attacks, we have set up a few channels where you can report such incidences to us in order to prevent such occurrences from happening to other users and to ensure that our platform is clear from scammers. We urge all of you to keep a keen eye on anyone disguising as us in emails, fake websites, social media accounts, communication groups, or messages. In the event that you encounter or believe someone is attempting to carry out a phishing scam, please do not hesitate to take the following steps:
1. Report the Phishing Scam through our Live Chat - The live chat is available on our website in the bottom right corner. We have a dedicated customer service team with 24/7 availability. Feel free to share details such as screenshots of the potential scammer so that we will be able to take legal action against them.
2. Email Us - You can also drop an email to us detailing the incident at: firstname.lastname@example.org.